CAREERS

 
Job Title
Client Advisor, A|X Waikiki
Location
Honolulu, HI
Job Type
Full-Time Regular
Job Description

Position Overview:
Client Advisors represent Armani Exchange in all facets of style and hospitality as our premier sales team within each store. As a Client Advisor, you will be responsible for delivering the Armani shopping experience to each client and upholding the highest level of service and customer engagement.

Core Responsibilities:

  • Sell productively while meeting or exceeding the minimum sales goal set as per company policy.
  • Drive the customer engagement by providing excellent customer service as per company standards
  • Greet and acknowledge clients with a friendly and engaging attitude.
  • Assess clients’ needs by listening to their cues and recommending products that fit their personal style.
  • Educate clients on product knowledge (fit, styling, trends and fabrication).
  • Work collectively as a team to create a shopping experience that exceeds the client’s expectation as outlined in the ARMANI Selling program.
  • Uphold Armani Values of Respect, Teamwork, Professionalism, and Praise.
  • Maintain a clean and organized sales floor that meets both visual and operational standards.
  • Adhere to Loss Prevention guidelines and deter shoplifting by providing excellent customer
  • Assist with stock related and housekeeping tasks.

Qualifications:

  • Excellent verbal communication skills.
  • Demonstrate a passion for customer service.
  • Ability to multi-task in a fast-paced environment.
  • Ability to work a flexible schedule including holidays, nights, and weekends
  • One year experience in a fashion retail or customer service related environment. (Wardrobe and clientele experience is a plus)
  • Minimum education level: High School Diploma or GED
  • Japanese Speaking preferably

Physical Requirements:

  • Strength – Ability to comfortably lift a minimum of 35 pounds without assistance to a height of 4 feet and a distance of 10 feet. Frequent stooping required to pick up boxes at floor level.
  • Movement – Majority of work is performed on foot. Ability to frequently stand, walk, reach up,and climb short ladders. Hand Dexterity required for at least one hand to operate registers and complete paperwork.
  • Auditory & Vision – Ability to constantly hear and see safety signals, read labels, registers,computers, etc.